CONTACT
FREQUENTLY ASKED QUESTIONS
1. Who can join URBAN FIT?
Whether you’re a beginner or an experienced athlete, our programs are designed to suit every fitness level. Our trainers create personalized plans based on your goals and experience.
2. Do I get a personal trainer with my membership?
Personal Training is available as an add-on or included with selected packages. You can choose the plan that best matches your fitness goals and budget.
3. What facilities are included?
Members enjoy access to modern strength and cardio equipment, functional training areas, locker rooms, and a clean, motivating workout environment.
4. Can I upgrade my membership later?
Yes. You can upgrade your membership or add Personal Training sessions at any time by paying the applicable price difference.
5. How do I book a trial session?
Simply click Try for ₹49 on our website or contact our team. We'll schedule your visit and help you experience URBAN FIT before you join.
6. What should I bring for my first workout?
Bring comfortable workout clothes, training shoes, a water bottle, and a towel. Our team will guide you through your first session.
7. Are memberships refundable?
Membership fees are generally non-refundable once activated. Please review our Membership Terms & Conditions or contact our support team for assistance.
8. Do you provide nutrition guidance?
Yes. Selected memberships and Personal Training packages include basic nutrition guidance to help you achieve better and faster results.
9. Can I freeze or pause my membership?
Eligible memberships may be paused under certain conditions and according to our membership policy. Please contact the front desk for details.
10. How do I contact URBAN FIT?
You can reach us by phone, WhatsApp, email, or by visiting the gym during operating hours. Our team is always happy to assist you.
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